Returns & Exchanges

Last updated October 3, 2026

What can be returned

You can return items within 30 days of the delivery date if they are:

• Unworn and unwashed
• Free of odors, stains, pet hair and damage
• In their original condition, with tags attached if they came with tags

Items that don't meet these conditions may be sent back to you or refunded in part.

How to start a return

1. Email us at with your order number and the item(s) you're returning.
2. We'll reply with the return address and instructions.
3. Pack the items securely and ship them to us with a tracked service. Keep your tracking number until your refund is issued.

Please don't send items back without contacting us first. Unannounced returns can be delayed or lost.

Return shipping

You're responsible for the cost of shipping a return to us. Your original shipping charge isn't refundable.

If your item arrived damaged or defective, or we sent the wrong item or size, we'll cover the return shipping and send a prepaid label.

Refunds

Once your return arrives and we've checked it, we'll email you and refund the item price to your original payment method through Square. Refunds usually appear within 5–10 business days after they're issued, depending on your bank.

Exchanges

The fastest way to get a different size or colorway is to return the original item for a refund and place a new order for the one you want. If the item you want is limited, mention it in your return email and we'll try to set one aside.

Damaged, defective or wrong items

If something arrives damaged or isn't what you ordered, email us within 7 days of delivery with your order number and a photo. We'll make it right with a replacement or a full refund, including shipping.

Lost or stolen packages

See our Shipping policy for help with packages that show as delivered but didn't arrive.