Shipping
Last updated October 3, 2026
- We ship with UPS Ground within the United States.
- Orders usually ship within 1–3 business days.
- You'll get an email with your UPS tracking number when your order ships.
Where we ship
We currently ship to addresses in the United States. UPS doesn't deliver to P.O. boxes, so please use a street address. We don't ship internationally at this time.
Shipping cost
Shipping is calculated by UPS from your ZIP code and the weight of your order. Enter your ZIP code in your cart to see the exact UPS Ground price before you check out. The shipping charge is added to your total on the payment page.
When your order ships
Orders usually leave us within 1–3 business days of payment (Monday to Friday, excluding holidays). During busy periods and new releases it can take a little longer, and we'll email you if there's a delay.
Delivery time
Once shipped, UPS Ground typically delivers in 1–5 business days depending on distance. Delivery dates are estimates from UPS and aren't guaranteed.
Tracking
When your label is created we email you a tracking number with a link to follow your package on ups.com.
Address accuracy
Please double-check your shipping address at checkout. If you spot a mistake, email us right away at . We can update the address only before the order ships. Packages returned to us because of an incorrect address can be re-shipped at your cost.
Lost, delayed or stolen packages
If your tracking hasn't updated for several days, or it shows delivered but you can't find your package, check with neighbors and around your building first, then contact us within 7 days of the expected delivery date. We'll open a claim with UPS and work with you on a replacement or refund once the claim is resolved.
Damaged in transit
If your order arrives damaged, keep the packaging and email us a photo within 7 days. See our Returns policy for how we make it right.